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Customer Success

Technical Customer Success Manager

October 5, 2022

City Innovate is a San-Francisco based organization that provides a suite of enterprise-class products for contract writing and agile procurement. Our mission is to make the government a force for social good. We are structured as a public-benefit corporation to ensure we keep our focus not just on revenues, but also the needs of people served by the government. Governments tell us that procurement is the first step towards innovation and digital transformation, so we enable them to source technology products more strategically. We do this by focusing on people, process, and technology, by providing support and training, streamlining and accelerating the process, and implementing automation and AI/ML. Leading the company are Jay Nath, former Chief Innovation Officer for the City of San Francisco, and Kamran Saddique. In addition to our enterprise software, City Innovate also manages STIR and STIR Labs, which bring startups and academia to bear on pressing community problems. City Innovate has been working with Cities, Counties, States, and Federal agencies since 2013 to change how procurement gets done.

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