Evaluate and assess the various tools used by the City of Phoenix to provide dashboards for Application Portfolio Management.

Government:

City of Phoenix

Category:

Process Improvement, Data Analytics, Data Collection, Intrastructure Assessment

Budget:

Budget Not Determined Yet

Procurement Method:

RFP
View doc

Application Period:

October 16, 2019 - December 4, 2019

Q&A Period:

October 29, 2019 - November 13, 2019

Challenge

The City of Phoenix is seeking a an evaluation of the best usage and integration of SolarWinds Orion, Remedy Force for ticketing and Configuration Management Database (CMDB), multiple BMC Discovery and Microsoft SCCM instances solution to provide real-time dashboards of our application availability and performance for our internal stakeholders and leadership.

Background

 The City of Phoenix utilizes a variety of tools to inventory applications and monitor performance - multiple SolarWinds Orion instances for monitoring servers, network devices and applications. Remedy Force for ticketing and Configuration Management Database (CMDB),  multiple BMC Discovery and Microsoft SCCM instances for discovery. 

Requirements & Outcome

1.     Evaluate the abovementioned tools, their effectiveness and any overlap or gaps. 
2.     Assess the best usage and integration of these tools to provide real-time dashboards of our application availability and performance.  
3.     Determine the dependency of the applications on the various platform tiers.