Municipal Court case management and electronic filing platform

Government:

City of Mobile

Category:

Process Improvement, Digitization

Budget:

Budget Exists

Procurement Method:

Other
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Application Period:

January 30, 2020

Through

February 28, 2020 3:59 PM

Q&A Period:

January 30, 2020 - February 21, 2020

Challenge

The City of Mobile Municipal Court is seeking dynamic Municipal Court case management and electronic filing solution to interface with the Court’s current Tyler Technologies document repository system (Incode Court/TCM) for our clerks, judges, and administrators.

Background

Mobile Municipal Court is responsible for maintaining all court filings, scanning documents, scheduling dockets, notifying attorneys, victims, defendants, and witnesses of court dates, and making sure all information is correctly and timely entered. 

Currently, attorneys can electronically file a motion or submit a filing via email to the clerk’s office but that is the extent of the system.  There is nothing in place to notice receipt of the motion. The opposing counsel and the judge do not receive an electronic copy. When an order is entered, counsel do not receive notice of said order.  Counsel cannot view motions and orders, or any other documents related to the case except for those they file. 

The current system can be unduly burdensome in that the clerks are responsible for notifying attorneys of court dates and orders rather than the attorneys getting an electronic notice.  Attorneys are unable to see court documents online except for those they may have filed.  If an attorney needs a copy of a document, the attorney has to make a request to the clerk’s office.  The clerk has to manually locate the filed document and provide a paper or electronic copy.  This results in excessive staff time, missed notifications, unprepared counsel, trial delays, and lack of confidence in the professionalism, integrity, fairness, and efficiency of Mobile’s Municipal Court. 

Requirements & Outcome

To provide a solution that is more efficient for the staff in Mobile Municipal Court as well as the public we serve.