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City Innovate values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We're proud to have a fantastic team that includes women, parents, people of color, and academics that believe our success is grounded in our diversity of experiences, backgrounds and perspectives. City Innovate is an equal opportunity employer. We will not discriminate against applicants because of race, color, sex (including pregnancy), sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employees and contractors of City Innovate are responsible for maintaining a work atmosphere free from discrimination and harassment by treating others with dignity and respect.
We are looking for someone who is extremely ambitious, curious, and hungry to make a big impact in the lives of our customers (the government officials responsible for changing residents lives through innovation in procurement). You are someone who possesses both a high level of customer empathy and an analytical mindset. You’re known for being a math and data wizard, but you don’t focus on the numbers alone - you know that in order to understand the full picture, you have to talk to users, to dig into the nitty-gritty of our processes, in order to fix and improve our product, services, etc. You are resourceful and aren't afraid to push yourself outside of your comfort zone in order to solve a problem. In this position, you’ll be the right-hand person to the two co-CEOs; they'll be leaning on you heavily to advance various parts of the org to the next level. No job is beneath you, and you know that speed of execution and innovation are key to winning. You hope to wear many hats, and you’ll likely start a company of your own one day.
We’re seeking a mid-level person to join us as the director of Customer Success. This is a hands-on role with the possibility of building out a team as the company grows.
Our clients are Chief Information Officers (CIOs), deputy CIOs, Agency Leaders, and Procurement Officials inside the government. Many are working on the most compelling problems facing the government today - including how to respond to COVID-19, wildfires, and other natural disasters.
This is your chance to get in on the ground floor of a mission-oriented company with others who strongly believe that government can be a force for positive change.
City Innovate is seeking a Vice President of Professional Services.
Note that we prefer candidates with the following backgrounds:
The City Innovate Professional Services team’s goal is to provide all of our customers with a world-class implementation experience with our products which will ultimately lead to even higher levels of customer satisfaction and retention.
The Sr. Consultant, Professional Services will be responsible and accountable for all practices within the overall Professional Services department, a new department that is being formed to provide technical account management and consulting services to our government clientele.